What To Do After an Accident

A Step-by-Step Guide from Ancira Collision Center

An accident can be overwhelming. Whether it’s a minor fender-bender or a more serious collision, knowing what to do next can make the process much easier. The most important thing to remember is that you have the right to choose where your vehicle is repaired.

The team at Ancira Collision Center in San Antonio, TX is here to help guide you through the process from the very first step.

Step 1: Ensure Safety and Contact Authorities

Your safety and the safety of others always comes first.

After an accident:

  • Move to a safe location if possible.
  • Check for injuries and call 911 if medical assistance is needed.
  • Contact local law enforcement so an accident report can be filed.
  • Exchange information with the other driver, including name, insurance, and vehicle details.
  • Take photos of the vehicles, damage, and the surrounding scene if it is safe to do so.

If your vehicle is not drivable, you can request that the responding officer or towing company tow your vehicle directly to Ancira Collision Center. Our team will help you begin the repair and insurance process once your vehicle arrives.

Step 1: Ensure Safety and Contact Authorities
Step 2: Know Your Rights

Step 2: Know Your Rights

Many drivers are unaware that they have the legal right to choose their collision repair facility.

Insurance companies and tow companies may recommend repair shops, but they cannot require you to use their preferred facility.

Important things to remember:

  • Steering is illegal. An insurance company cannot force you to use a specific shop.
  • You do not need multiple estimates to begin your claim.
  • You have the right to take your vehicle to the collision center you trust.

If you choose Ancira Collision Center, our team can help communicate with your insurance company and guide you through the claim process from start to finish.

Step 3: File Your Insurance Claim

After the accident, contact your insurance company to report the claim.

Be prepared to provide:

  • The police report number (if available)
  • Photos of the damage
  • Information about the other driver
  • Details about the accident

If your vehicle is brought to Ancira Collision Center, we can work directly with your insurance provider and assist with the inspection and repair process.

Step 4: Choosing the Right Collision Center

Choosing a repair facility is one of the most important decisions after an accident. Not all collision centers have the same certifications, training, or repair standards.

When selecting a repair facility, consider asking:

  • Is the collision center manufacturer-certified?
  • Are the technicians professionally trained and certified?
  • Does the shop stand behind their repairs with a warranty?
  • What systems and processes are in place to ensure safety and quality repairs?
  • Will the staff help guide you through the insurance and repair process?

Why Choose Ancira Collision Center?

At Ancira Collision Center, our goal is to restore your vehicle to pre-accident condition while making the process as easy and transparent as possible.

Drivers across San Antonio and South Texas trust our team because we provide:

  • Manufacturer-backed certified collision repair
  • Factory-trained technicians and certified customer consultants
  • OEM repair procedures and advanced repair technology
  • Lifetime warranty on repairs
  • Assistance navigating the insurance claim process
  • A team focused on safety, quality, and customer care

As part of Ancira Auto Group, our collision center supports vehicles from multiple brands and works with all major insurance companies.

If You’ve Been in an Accident — Think Ancira

If your vehicle has been involved in a collision, remember that you have the right to choose where it is repaired. Choosing a certified facility helps ensure your vehicle is restored safely and correctly.

Our team will help you start the repairs and insurance claim.

Think Ancira when it matters most.

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